This document was last updated on May 25, 2025

Nova Gaming Privacy Policy

This Privacy Policy (“Policy”) describes how Nova Gaming (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained through our website (novagaming.cc) (the “Website”), our online store, and related services (collectively, the “Services”). By accessing or using our Services, you (“you” or “your”) consent to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide Directly

Account Registration. When you create an account, we collect your email address, chosen username, and password.

User Content. Any content you submit—such as forum posts, chat messages, or custom SCP Roleplay submissions—is stored in association with your account.

Purchases & Donations. If you make a purchase or donation through our store, we collect your billing name, email, transaction details, and payment method. Note: Payment card data is processed by third-party payment processors and is not stored on our servers.

1.2 Automated Information

Usage Data. We automatically log information about your interactions with the Services, including pages viewed, features used, timestamps, and referral URL.

Device & Network Data. We collect your IP address, device identifiers, browser type, operating system, and hardware settings.

Cookies & Tracking. We use cookies, web beacons, and similar technologies to personalize your experience, remember your preferences, and analyze site traffic. You may manage cookie preferences via your browser settings.

2. How We Use Your Information

We use information for purposes including, but not limited to:

Providing & Improving Services. To operate, maintain, and optimize our Website, forum, store, and game-related features.

Account Security. To verify your identity, secure your account, detect and prevent fraud or abuse, and comply with legal obligations.

Communications. To send transactional emails (e.g., account activation, purchase receipts), respond to your inquiries, and provide updates about our Services.

Marketing & Promotions. With your consent, to send newsletters, promotional offers, or announcements. You may opt out at any time via email or your account settings.

Legal Compliance. To enforce our Terms of Service, investigate potential violations, or respond to lawful requests by public authorities.

3. Information Sharing & Disclosure

3.1 Third-Party Service Providers

We may share your information with vendors who perform services on our behalf, such as:

Payment processors for transaction handling

Analytics providers for understanding usage patterns

Email service providers for sending communications

These vendors are contractually bound to use your data only to perform services for us and to maintain its confidentiality.

3.2 Legal & Safety Obligations

We may disclose information:

To comply with legal processes (e.g., subpoenas, court orders)

When we believe disclosure is necessary to prevent harm, investigate fraud, or protect our rights, property, or safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, we may transfer personal information to the successor entity, subject to confidentiality obligations.

4. Cookies & Tracking Technologies

Essential Cookies. Required for basic site functionality (e.g., session management).

Performance & Analytics Cookies. Help us understand how you interact with our Services.

Advertising Cookies. With your consent, may be used for targeted marketing.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our Services.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

6. Security

We implement administrative, technical, and physical safeguards to protect your data, including encryption in transit, secure server configurations, and access controls. However, no system is completely secure—please help us by keeping your account credentials confidential.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

Access & Portability. Request a copy of the personal data we hold about you.

Correction. Request correction of inaccurate or incomplete data.

Deletion. Request deletion of your personal data (subject to legal exceptions).

Objection & Restriction. Object to or request restriction of certain processing.

Opt-Out. Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us as described below.

8. Third-Party Links

Our Website may contain links to third-party websites (e.g., Discord, payment gateways). We do not control their privacy practices and encourage you to review their privacy policies before sharing information.

9. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Continued use of our Services after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or your personal data, we encourage
you to contact us by opening a support ticket via the Discord server:

Discord Invite: https://discord.gg/P2VwA8EdmJ

Thank you for choosing Nova Gaming. Your privacy is important to us, and we are committed to protecting your personal information.